ab99 is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy sets out in clear terms what personal information ab99 collects, why it is collected, how it is used, who it may be shared with, and what rights you hold as a data subject. We encourage all Pakistani players to read this document fully before registering an account on ab99.
1.1 ab99 ("we", "us", "our", or "the Platform") operates Pakistan's premier online gaming platform at https://ab99.vu, offering cricket betting, live casino, slot games, fishing arcade titles, and associated services to registered Pakistani players aged 21 and above.
1.2 In the ordinary course of operating the ab99 platform, we collect and process personal data belonging to players, prospective players, and visitors to our website. This Privacy Policy describes our practices in relation to that personal data, including the types of data we collect, the purposes for which it is used, the parties with whom it may be shared, the security measures we employ to protect it, and the rights available to you as an individual whose data we hold.
1.3 This Privacy Policy should be read alongside the ab99 Terms and Conditions, which govern your use of the platform as a whole. Together, these two documents form the complete contractual and regulatory framework governing your relationship with ab99.
1.4 This Policy applies to all personal data processed by ab99 in connection with the platform, regardless of the device, browser, network, or location from which the platform is accessed. It applies to players accessing ab99 from all cities and regions of Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and Quetta.
2.1 For the purposes of applicable data protection law, ab99 is the data controller in respect of all personal data collected through and in connection with the ab99 platform. As data controller, ab99 determines the purposes for which your personal data is processed and the means by which that processing is carried out.
2.2 ab99 operates under an international gaming licence. The platform's data processing activities are carried out in accordance with the data protection obligations imposed by that licence and applicable international data protection principles.
2.3 Enquiries regarding data protection matters, requests to exercise data subject rights, and concerns about how ab99 handles personal data should be directed to the ab99 support team using the contact details provided in Section 16 of this Policy.
3.1 ab99 collects the following categories of personal data from or about registered players and website visitors:
| Category | Specific Data Items | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Registration & KYC |
| Contact Data | Mobile number (Pakistan), email address, residential address | Registration |
| Financial Data | JazzCash / EasyPaisa account references, bank account details (HBL, UBL, Meezan), Raast ID, transaction history, deposit & withdrawal records | Deposit & Withdrawal |
| Gaming Activity Data | Game sessions, bet amounts, win/loss history, game type preferences, bonus usage, wagering activity, session duration | During Platform Use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, mobile network (Jazz, Telenor, Zong, etc.), connection type | Each Site Visit |
| KYC Documents | Copies of CNIC front and back, selfie photographs, utility bills or bank statements as proof of address | KYC Verification |
| Communications Data | Records of live chat conversations, support ticket content, email correspondence, SMS message logs | Support Interactions |
| Preference Data | Responsible gaming settings, deposit limits, self-exclusion status, marketing opt-in preferences, language preferences | Account Settings |
3.2 Provision of certain categories of personal data — particularly Identity Data, Contact Data, and KYC Documents — is mandatory for account registration and is required by ab99's licensing and anti-money-laundering obligations. Failure to provide mandatory data categories will prevent account creation or may result in account restriction.
3.3 ab99 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data, except where expressly required for identity verification purposes as part of a mandatory KYC process.
4.1 ab99 collects personal data through the following means:
5.1 ab99 processes personal data for the following purposes, each of which is supported by a lawful basis for processing:
5.2 Where ab99 relies on legitimate interests as the legal basis for processing, those legitimate interests have been assessed against your rights and interests and have been found not to override them. You may object to processing based on legitimate interests at any time by contacting ab99 support.
6.1 ab99 does not sell, rent, or trade your personal data to third parties for commercial purposes under any circumstances. Personal data is shared only in the following defined circumstances:
6.2 All third parties with whom ab99 shares personal data in the categories above are required to handle that data in accordance with applicable data protection standards and are bound by written data processing agreements where required by law.
7.1 As an internationally licensed online gaming platform, ab99 may transfer personal data to and process it in countries outside Pakistan, including the jurisdiction in which ab99 holds its primary gaming licence and the locations of its third-party service providers.
7.2 Where personal data is transferred internationally, ab99 ensures that appropriate safeguards are in place to protect that data to a standard at least equivalent to the protections applied within Pakistan. Such safeguards may include contractual data protection clauses, binding corporate rules, or adequacy determinations as applicable.
7.3 The specific countries to which personal data may be transferred include jurisdictions housing the servers of ab99's licensed game providers and KYC service partners. These transfers are limited to what is strictly necessary for the operation of the services you have requested and are governed by contractual protections in all cases.
8.1 ab99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following retention periods apply to the principal categories of personal data held by ab99:
8.3 Upon expiry of the applicable retention period, ab99 will securely delete or anonymise personal data so that it can no longer be attributed to any identifiable individual.
9.1 ab99 uses cookies and similar tracking technologies on its website and platform to enable core functionality, improve the user experience, analyse usage patterns, and support fraud prevention measures. By continuing to use the ab99 platform, you consent to the use of cookies in accordance with this section.
9.2 ab99 uses the following categories of cookies:
9.3 You can control the use of non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ab99 platform. Most Pakistani mobile browsers — including Chrome for Android, Samsung Internet, and Safari on iOS — provide cookie management options in their settings menus.
10.1 As an individual whose personal data is processed by ab99, you hold the following rights in relation to that data. To exercise any of these rights, please contact ab99 support using the details provided in Section 16.
You have the right to request a copy of the personal data ab99 holds about you, along with information about how it is processed and on what legal basis. ab99 will respond to access requests within 30 days of receipt.
You have the right to request correction of any inaccurate or incomplete personal data held about you by ab99. Players may update certain data items — such as contact details — directly through their ab99 account settings panel.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where the data has been unlawfully processed. This right is subject to ab99's legal retention obligations, particularly under anti-money-laundering regulations.
You have the right to request that ab99 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing based on legitimate interests is being assessed.
Where processing is based on your consent or contract performance and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another data controller where technically feasible.
You have the right to object to processing of your personal data carried out on the basis of ab99's legitimate interests, including processing for direct marketing purposes. Where you object to direct marketing, ab99 will cease that processing immediately upon receipt of your objection.
Where ab99 uses automated systems to make decisions that significantly affect you — such as automated fraud detection leading to account restriction — you have the right to request human review of that decision by a member of the ab99 compliance team.
11.1 ab99 implements a comprehensive range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
11.2 Notwithstanding the foregoing, no internet transmission or electronic storage system is completely secure. While ab99 maintains robust security measures, we cannot guarantee the absolute security of personal data transmitted to or from the platform. Players are encouraged to protect their own account credentials and to report any suspected unauthorised account access to ab99 support immediately.
11.3 In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, ab99 will notify the relevant regulatory authority within the timeframe required by applicable law and will notify affected players without undue delay where the breach is likely to result in a high risk to their rights.
12.1 The ab99 platform is strictly intended for adults aged twenty-one (21) years and above. ab99 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21.
12.2 Age verification is a mandatory component of the ab99 registration process. Players are required to confirm their date of birth at registration, and ab99 may request documentary proof of age at any stage of the account lifecycle.
12.3 ab99 recommends that parents and guardians whose devices may be accessed by minors utilise parental control software to restrict access to online gambling platforms. Such tools are available for all major Pakistani mobile operating systems.
13.1 ab99 may send you promotional communications — including information about bonuses, new game launches, seasonal promotions such as Eid and PSL-period campaigns, and other offers — where you have provided your explicit consent to receive such communications at the time of registration or through your account settings.
13.2 Marketing communications from ab99 may be delivered via SMS to your registered Pakistani mobile number, or via email to your registered email address. ab99 will never send unsolicited marketing communications to persons who have not provided consent.
13.3 You may withdraw your consent to receive marketing communications from ab99 at any time by: (a) updating your marketing preferences in your ab99 account settings panel; or (b) contacting ab99 support and requesting removal from all marketing lists. Withdrawal of marketing consent will not affect the lawfulness of marketing communications sent prior to the withdrawal.
13.4 All promotional communications from ab99 during Ramadan and Eid periods are designed with cultural sensitivity and respect for the significance of these occasions to Pakistani players. ab99's marketing materials will not characterise gambling activities in religious terms or suggest religious endorsement of gambling.
14.1 The ab99 platform may contain references to third-party game providers and payment services in connection with the delivery of platform features. ab99 is not responsible for the privacy practices of third-party providers, each of whom operates under their own privacy policies.
14.2 Third-party game studios integrated into ab99 — including internationally certified software providers — may process certain technical and gaming activity data as part of game delivery. Such processing is governed by the data processing agreements between ab99 and each provider, which require the provider to process data only as instructed by ab99 and for no independent commercial purpose.
14.3 Payment service providers — JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank — process transaction data in accordance with their own privacy policies and applicable Pakistani financial services regulations. ab99 does not control and is not responsible for the data practices of these independent financial institutions beyond the data they receive from ab99 in connection with specific transactions.
15.1 ab99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services offered on the platform. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
15.2 Where changes to this Privacy Policy are material — meaning they significantly affect the way in which ab99 processes your personal data or your rights as a data subject — ab99 will notify registered players via the mobile number or email address on record prior to the changes taking effect.
15.3 Continued use of the ab99 platform following the effective date of any amended Privacy Policy constitutes acceptance of the revised terms. If you do not accept the amended Privacy Policy, you should cease using the platform and may request account closure and return of your available balance.
15.4 Previous versions of the ab99 Privacy Policy are available upon request by contacting ab99 support at the contact details provided in Section 16.
16.1 For all matters relating to this Privacy Policy, the personal data ab99 holds about you, or the exercise of your data subject rights, please contact the ab99 support team using the following details:
16.2 ab99 takes all privacy-related enquiries seriously and will respond substantively to all legitimate data subject requests. If you are not satisfied with ab99's response to a data privacy concern, you may escalate the matter to the relevant regulatory authority under ab99's operating licence.
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions of the ab99 Privacy Policy. © 2026 ab99. All rights reserved.
Every Pakistani player on ab99 deserves to know that their personal information is being handled with care, transparency, and strict security standards. These are the six core privacy commitments that govern how ab99 manages your data.
Every connection between your device and ab99's servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your personal data, payment details, and gaming activity are encrypted both in transit and at rest on ab99 infrastructure.
ab99 does not sell, rent, or license your personal data to any third-party marketing organisation, data broker, or commercial vendor under any circumstances. Your data is used only to operate the ab99 platform, comply with regulatory obligations, and provide the services you have requested.
Pakistani players on ab99 hold complete rights over their personal data — including the right to access, correct, delete, and restrict processing of their information. ab99 responds to all data subject requests within 30 days and provides a clear, substantive response to every enquiry.
ab99 does not retain personal data indefinitely. Clear retention schedules govern every data category — from gaming session logs (12 months) to KYC documents (5 years). Data is securely deleted or anonymised at the end of its retention period without exception.
ab99 commits to notifying registered players of any material change to this Privacy Policy before it takes effect. In the event of a data breach that poses a genuine risk to your personal data, ab99 will inform affected players promptly and take immediate remediation steps.
ab99's data processing practices are aligned with its international gaming licence requirements and applicable data protection standards. Regular independent audits review compliance across data collection, storage, sharing, and retention practices to ensure ongoing adherence.