At ab99, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress, family conflict, or personal harm. This page is our commitment to Pakistani players everywhere, from Karachi to Lahore, Islamabad to Faisalabad: we will always put your wellbeing first. Here you will find everything you need to play responsibly, recognise warning signs early, and access the tools and support available to you on ab99.
Gambling on ab99 is entertainment. It is never a solution to financial difficulty or a reliable income source.
Only ever gamble with money you can genuinely afford to lose. Never chase losses or borrow funds to play.
Set time limits before you begin a gaming session. ab99's session reminders help you stay aware of how long you've been playing.
ab99 support is live 24/7. If gambling stops being fun, reach out immediately — our team is here to help, not judge.
ab99 provides every registered Pakistani player with a full suite of responsible gaming controls, available directly inside your account settings panel. All tools activate instantly — no waiting period, no questions asked.
Set daily, weekly, or monthly maximum deposit amounts in Pakistani Rupees (PKR). Once your chosen limit is reached, no further deposits can be made until the period resets. You can lower your limit at any time — increases take 48 hours to take effect to protect you from impulsive decisions.
Independently set a maximum loss threshold per day, week, or month. When your net losses reach the limit you have chosen, ab99 will automatically pause your gaming session for the remainder of that period. This is one of the most effective tools for preventing loss-chasing behaviour.
Set customisable reminders that pop up at regular intervals during your gaming session — every 30 minutes, 1 hour, or any duration you choose. These gentle nudges help you stay aware of how long you have been playing, giving you the opportunity to take a break and reassess.
Take a planned break from ab99 without full account closure. Cooling-off periods range from 24 hours to six weeks. During this time, you cannot deposit, bet, or access any gaming feature on the platform. Your account and balance are safely held, ready for when you return.
If you feel that gambling is causing you harm, you can self-exclude from ab99 immediately and permanently. Self-exclusion takes effect the moment you confirm it — your account is locked, bonuses are cancelled, and no marketing will be sent. During the exclusion period, this decision cannot be reversed by any means.
ab99's reality check feature sends you a full session summary — total time played, net position, games played — at intervals you set yourself. Unlike a simple time reminder, the reality check shows you exactly what has happened in your session, helping you make a fully informed decision about whether to continue.
Problem gambling does not always look the way people expect. It rarely starts dramatically — most of the time it creeps in gradually, particularly during periods of financial stress or emotional difficulty. The important thing is to recognise the warning signs early, before they develop into something more serious.
Ask yourself honestly: if you answer "yes" to three or more of the questions in our self-assessment tool further down this page, ab99 strongly encourages you to use the self-exclusion tool or speak with a counsellor. There is no shame in asking for help — it is the responsible and courageous thing to do.
Using funds that should cover rent, groceries, utility bills, mobile top-ups, or children's school fees to fund gambling activity is a serious red flag that gambling has moved beyond entertainment into harmful territory.
Feeling a strong and urgent need to keep playing after a loss specifically to "win back" what was lost — rather than playing for enjoyment — is one of the most recognisable signs of problem gambling behaviour.
Hiding the amount of time or money spent on gambling from family members, friends, or colleagues — or feeling ashamed or secretive about your gaming — suggests that gambling may be crossing healthy boundaries.
Repeatedly attempting to reduce or stop gambling but finding yourself unable to do so, or setting personal limits that you immediately override, is a strong indicator that outside support may be beneficial.
Using gambling as a primary coping mechanism for anxiety, depression, work stress, relationship problems, or feelings of boredom is a concerning pattern that often accelerates harmful gambling behaviour.
Taking loans — whether from family, friends, a bank, or informal lenders — with the intention of using those funds for gambling activity is a serious warning sign that requires immediate intervention.
When gambling begins to take priority over professional duties, family time, meals, sleep, or other important daily responsibilities, the balance between entertainment and compulsion has likely tipped in an unhealthy direction.
ab99 enforces a mandatory minimum age of twenty-one (21) years for all platform registrations, deposits, and game participation. This is not a recommendation — it is a non-negotiable requirement, enforced through identity verification at registration and at every withdrawal request. ab99 applies a zero-tolerance policy toward underage gambling.
Pakistani households often share mobile devices. If you share your phone or tablet with younger family members, we strongly recommend:
Self-exclusion is the most powerful tool available to any player who feels that gambling has become a problem. On ab99, the process is straightforward, immediate, and completely irreversible during the active exclusion period.
Access your account on any device. Self-exclusion is available 24 hours a day, 7 days a week — including during Eid holidays and late-night hours when the impulse to gamble may feel strongest.
The Responsible Gaming section of your account settings contains all protective tools. The self-exclusion option is clearly labelled and requires no prior approval from ab99 to activate.
Choose from a minimum six-month exclusion or a permanent lifetime exclusion. Both options are equally binding. If you are unsure, selecting a permanent exclusion is always the safer choice — you can apply for reinstatement through a formal process after a minimum of six months if appropriate.
A confirmation step requires you to actively confirm the exclusion. Once confirmed, the exclusion takes effect within minutes. Your account is immediately locked, all active bonuses are cancelled, and you are removed from all ab99 marketing lists.
You will receive a confirmation SMS to your registered Pakistani mobile number. Any balance in your account at the time of self-exclusion will be processed for withdrawal to your registered payment method, subject to standard KYC verification.
Self-exclusion is an important step, but professional support significantly improves long-term outcomes. ab99 encourages all self-excluded players to seek counselling. Contact ab99 support for guidance on available resources in Pakistan.
If you are in crisis and cannot navigate the account settings, you can request immediate self-exclusion directly through ab99 live chat. Simply tell the support agent that you need to self-exclude and they will process it on your behalf without delay and without asking unnecessary questions.
You can also write to [email protected] with the subject line "Self-Exclusion Request". Include your registered mobile number and ab99 username. ab99 will implement the exclusion within one hour of receiving your email.
Any real-money balance remaining in your ab99 account at the time of self-exclusion will be returned to you via your registered payment method — JazzCash, EasyPaisa, Raast, or bank transfer. Bonus balances and any wagering requirement balances will be cancelled.
The withdrawal is processed within 24–48 hours of identity verification. This process cannot be used to delay or override the self-exclusion — your account will be locked immediately regardless of the withdrawal processing timeline.
Answer these questions honestly. If you answer "yes" to three or more, ab99 strongly encourages you to activate a responsible gaming tool or contact our support team today.
The vast majority of Pakistani players who enjoy ab99 do so without any problems. These habits are what keep gambling fun, controlled, and something you can enjoy alongside everything else that matters in your life.
Decide the maximum amount in PKR you are comfortable losing before you begin any gaming session. Use ab99's deposit limit feature to enforce this automatically. Once that amount is gone, your session is over — regardless of how the session went.
Treat ab99 like any other leisure activity — plan it into your week in advance rather than playing whenever an impulse strikes. Scheduled, time-limited sessions are far less likely to escalate into problematic behaviour than unplanned, open-ended ones.
Ab99's games — whether cricket betting, slots, or live casino — are entertainment products. The house has a mathematical edge on every game. Approach each session with the mindset that you are paying for entertainment, and any win is a bonus, not an expectation.
Losing streaks are a normal part of gambling — every Pakistani player experiences them. When you hit your loss limit for the day, log out. Chasing losses by increasing bet sizes or depositing more almost always makes the situation worse, not better.
Step away from the screen at regular intervals. Make a cup of chai, go for a short walk, or have a conversation with someone. Physical breaks reset your perspective and help you avoid the tunnel vision that often leads to poor gambling decisions.
Emotional state has a significant impact on gambling decisions. Playing when you are anxious, sad, frustrated, or exhausted dramatically increases the likelihood of poor choices and compulsive behaviour. If you are not in a good headspace, log off and return another time.